Building Service Contractor Frontline Labor Report

Contracting Profits and the BSCAI recently surveyed almost 200 building service contractors in varying locations. This research outlines and analyzes current turnover rates, salary averages, retention strategies, and more for cleaning professionals servicing commercial offices, K-12 schools, colleges/universities, hospitals, outpatient clinics, religious buildings, government facilities and
other facility types.

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Statistics and Benchmarks You Can't Get Anywhere Else:

-  Annual turnover rates

-  Reasons frontline janitors leave

- Starting wages for frontline and supervisory positions — national averages in addition to breakdowns by region

-  Details on wage increases/raises

-  Effective retention strategies

-  Tactics for improving employee engagement


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Contracting Profits - Facility Cleaning Decisions - BSCAI