The United States' current labor shortage is especially damning for facility cleaning managers considering that the industry is notorious for high turnover even in favorable labor markets. Today, a cleaning manager might have to pay workers more just to retain them; less than ideal at a time when other operating expenses are increasing and demands from the building occupant remain unrelenting. Add these together and facility managers will find a situation as hard to stomach as spoiled egg nogg.
But there's no use crying over it because building occupants will not accept excuses. Cleaning managers must control what they can, and start from the ground up, literally. Focus on floors and how cleaning teams can improve the look and longevity of that space.
