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Adding Value to Your Distribution Business

 

Kick Start 2020 with Value-Added Services
5 services to grow revenue and build customer loyalty

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Here we are again at the start of a new year, a new decade, facing new challenges driven by customer demands.

Businesses have come to accept that buyers today demand instant access to product data, a highly personalized buying experience, immediate price quotations, extra add-on services, and an overly satisfying customer experience. While many distributors have been responding to these buyer demands with new products, programs, and value-added services to match the competition, they've done less to truly differentiate their operations.  

Attracting new business, retaining loyal customers, and expanding profit margins also requires the proper technologies to implement new revenue streams like value-added services that can surpass the limits of simply relying on convenience and low price points offered by the likes of Amazon or Grainger.

In this paper, we examine five key services that can add to your bottom line and—when combined with a cloud ERP solution—can provide your distribution business with the advantage needed to compete in the digital age.

 
 
 
 

The contents of this document are for informational purposes only and are subject to change without notice. Epicor Software Corporation makes no guarantee, representations or warranties with regard to the enclosed information and specifically disclaims, to the full extent of the law, any applicable implied warranties, such as fitness for a particular purpose, merchantability, satisfactory quality or reasonable skill and care. The usage of any Epicor products is governed by the applicable end user license agreement, master customer agreement or similar agreement. Epicor, and the Epicor logo are trademarks or registered trademarks of Epicor Software Corporation in the United States, certain other countries and/or the EU. Copyright © 2020 Epicor Software Corporation. All rights reserved.

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