To repair or not to repair? That’s the question building service contractors wrestle with when it comes to broken carpet care equipment. Or, to put it another way: When is it better to repair a machine and when is it more cost-effective to simply replace it?
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This decision can at times present a real puzzle for contractors. A “reputable service company” can prove a useful ally in this effort, says Scott Bland, sales team leader for KSS Enterprises, a Kalamazoo, Michigan-based jan/san distributor.