There are plenty of things that can go wrong when it comes to carpet cleaning, but perhaps one of the surest ways to get off on the wrong foot is making the assumption that carpet cleaning is a straightforward service anyone can deliver with little or no training. In fact, Bill Yeadon, training director of Jon-Don, a Roselle, Illinois-based distributor, describes this belief as “the most glaring problem” behind many carpet cleaning mistakes.

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“Contract cleaning isn’t a difficult process, but it does require following simple principles and processes,” he says. “One method or one chemical doesn’t take care of all situations.”

A properly trained and educated professional will assess each floor, says Yeadon, selecting the right processes and chemistry based on the needs of that specific area.

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