Competing Against AmazonBusiness In B2B Ecommerce
Distributors may not want to hear this, but I’m a frequent Amazon user. With a supply that covers practically everything from A to Z, the website is always my first stop when shopping. But I’m realizing it may not be the best stop.

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Universal Business Systems
My kids and I play a lot of board games. We had been using Amazon as our supplier. But that changed when I discovered other, better vendors who deal exclusively in games. By having a specific focus, these sites can provide expertise that Amazon doesn’t have. The vendors send me newsletters about new products, offer links on their sites to reputable reviews and recommendations, and even have better pricing than Amazon. To top it off, I have received outstanding customer service whenever I have questions or want to change my order. Plus, I can go to the website and see a picture of the representative I’m emailing or calling for a nice personal touch.
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